Front Desk Coordinator II

Job Duties:

Operate the corporate switchboard by politely answering calls, transferring calls to the appropriate parties, and documenting all messages.

Greet internal and external guests with high quality and professional customer service, answering questions as necessary and directing visitors to the appropriate location.

Manage the scheduling, booking, and stocking of four conference rooms, efficiently processing orders for the corporate office and gaining the appropriate approvals for the orders.

Facilitate new employee onboarding and interviews with job candidates, and coordinate vendor meetings.

Work with and support over 300 employees in various departments as needed, demonstrating a courteous and professional demeanor while receiving and accurately documenting any issues that may arise.

Complete various operational and administrative duties as assigned.

Minimum Qualifications

• 0-3 years of experience as a Front Desk Coordinator, Receptionist, or in Customer Service
• Must have experience handling a phone switchboard
• Must have a professional demeanor and strong customer service skills
• Strong ability to multi-task
• Strong written and verbal communication skills with the ability to interact with and relate to team members of all professional levels
• Must be proficient in Microsoft Office Suite