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in Delray Beach, FL

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About this job

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Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply via email at: sroberts@shanercorp.com



Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group . The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary:

Our Front Desk & Hospitality Team Members are typically the first associates who welcome and greet our guests. First impressions are everything! We expect our associates to provide warm, friendly service with a genuine smile and pleasant attitude. Our goal is to make each guest feel like they are staying in their home away from home! We look for team players who are willing to learn and who seek opportunities to grow.

Description:

The Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services and hours of operation, as well as local information and directions for our guests.

Main duties include:

  • Checks guests in upon arrival;
  • Checks guests out upon departure;
  • Processes all payments according to established hotel requirements;
  • Makes room reservations over the phone;
  • Provides information and services to guests and visitors;
  • Assists with luggage;
  • Delivers essential items to guest rooms.
  • Work shifts vary between the hours of 7am 11pm every day of the year, including holidays.


Equal Opportunity Employer and Drug-Free Workplace.

Requirements:

  • Prior Hospitality and/or Customer Service Experience Required.




This company is an equal opportunity employer.

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