The job below is no longer available.
You might also like
in Irving, TX
Merit America • 6h agoJust posted Urgently hiring 8.1 mi Use left and right arrow keys to navigate- Merit America • 4d ago
Urgently hiring 8.1 mi Use left and right arrow keys to navigate - $20
est. per hour Five Below • 15h agoJust posted Urgently hiring 0.9 mi Use left and right arrow keys to navigate - $14
est. per hour eMoney Advisor • 9h agoUrgently hiring 13.8 mi Use left and right arrow keys to navigate - $46
est. per hour Winston & Strawn LLP • 6d agoUrgently hiring 13.8 mi Use left and right arrow keys to navigate
Helpdesk Support
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Irving, TX Irving, Texas |
About this job
Do you have a minimum of 2 years of internal helpdesk experience?! Our Las Colinas client is looking to add a new person to their small team! Together, they support a 120 person office. This role is Temp to Hire, as well!!!
Job Description
Job Description
- Provide helpdesk support, troubleshoot and resolve reported issues to the end user’s satisfaction
- Monitor and respond quickly and effectively to requests received through the IT helpdesk
- Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
- Modify configurations, utilities, software default settings, etc. for the local workstation
- Assist with on boarding of new users: (1) Install, test and configure new workstations, peripheral equipment and software, (2) Maintain inventory of all equipment, software and software licenses, (3) Assign users and computers to proper groups in Active Directory
- Manage PC setup and deployment/replacement using standard hardware, images and software
- Perform timely workstation hardware and software upgrades as required
- 2 Years Helpdesk support experience
- Active Directory, Windows 7/10, Office 2013/16, Hardware Knowledge (A+ Preferred), Basic networking understanding and implementation
- Exchange user, groups, shared mailboxes add/change/delete
- Acronis backup and server/workstation imaging
- Logmein Rescue (Remote troubleshooting our customer’s experience with proprietary applications)
- I3 Interation Client support
Your Privacy Choices