CAR WASH SALES ASSOCIATE 7002 - Full-time / Part-time

Dear Applicant:

Thank you for your interest in employment opportunities GATE Express Carwash! We offer a great benefit package including: 401-K Plan, Tuition Reimbursement, Medical, Dental & Vision Insurance, Short term & Long term Disability, Employee Assistance Program, Vacation Days and One Free Car Wash per Week!

PRIMARY PURPOSE OF POSITION:

This position is to ensure Customer Service is Priority # 1 for Express Wash Operations by providing a safe, and friendly experience to our guests

ESSENTIAL FUNCTIONS:

• Provide customer service that exceeds expectations
• Check every vehicle before it enters the wash tunnel to ensure that the vehicle does not have any visible safety issues
• Facilitate the speedy processing of vehicles by following the correct procedure for every vehicle through the car wash
• Guide on guests using distinctive and clear hand signals in accordance with established procedures
• Maintain eye Contact and Smile
• Guest's questions are answered correctly, quickly, and in a friendly manner
• Review the loading sign instructions with every guest
• Give the guest a “thumbs up” when their vehicle is placed correctly and ready to start the wash process
• Continually clean all areas of the car wash between guiding vehicles onto the conveyor

OPERATION AND MAINTENANCE

• Learn to perform every function at the car wash
• Learn to operate Express Wash Kiosk, Credit Card machines and POS
• Continually learn how to maintain and repair car wash equipment
• Perform preventative maintenance on car wash equipment
• Perform minor repairs as trained and directed
• Perform all detail services as trained and directed
• Know store merchandising

GENERAL HOUSEKEEPING and MAINTENANCE:

In-Store

• Stock, clean mop and wax (using strong chemical cleaning compounds), dust, sweep and organize
• Clean restrooms, floors, windows, and storage rooms

Exterior

• Stock Supplies, empty trash cans, maintain landscape free of litter, maintain driveway clean and free of spots

Additional Maintenance

• Change light bulbs, place towels in dispensers, change paper and ink cartridges in registers
• Understanding and ability to comply with company policies and procedures, including procedures relating to robbery, and the safe/proper handling of chemicals
• Performance of additional or different functions to those described above at the discretion of the company and depending on the location

Physical Abilities Required for Performance of Essential Functions

• Bending, kneeling, reaching (including overhead) and stooping while performing maintenance and housekeeping, including, but not limited to the following:

• Mopping and cleaning the restrooms, installing restroom towels, wiping down sinks and other porcelain and washing windows (this may require the climbing of a ladder and /or extensive reaching)
• Lifting light to heavy loads; up to 50 lbs.
• Adequate strength, balance and coordination to perform essential functions
• Endurance of temperature changes experienced while cleaning outside areas
• Standing for extended periods, possibly several consecutive hours

ATTITUDE and CO-EMPLOYEE RELATIONSHIPS

• Employee attitude and relationships with co-workers are critical and must by demonstrated by all, and among others

• Greeting all retail customers with a friendly smile, assisting guests in a friendly and helpful manner, and thanking customers for their business; asking them to please come back
• Smile and maintain a clean appearance wearing the company uniform as per the dress and grooming standards
• Wear safety glasses
• Good Personal hygiene
• Punctual arrival at work every day
• Good attendance record
• Work in a team environment
• Be responsible and accountable

KNOWLEDGE & SKILL REQUIREMENTS:

• High School Diploma or GED
• Basic reading, writing and math skills
• Valid driver's license, safe driving record and proof of insurance.
• Computer skills
• Strong organizational skills
• Must be detailed oriented
• Capable of working indoors, outdoors
• Standing for extended periods of time, possibly several consecutive hours
• Good working relationships with fellow employees
• Ability to work various hours, weekends, and holidays

SUPERVISION OF PERSONNEL:

None

JOB REQUIREMENTS:

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 5% Walking/Standing – 95%

Lifting: Must be able to lift up to 50 lbs.

Vision: Working on computer screen.

Mental Demands: Problem solve and meet deadlines.

Environment: Outside work with exposure to excessive cold and heat.