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in Waterloo, IA

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Hours Full-time, Part-time
Location Waterloo, IA
Waterloo, Iowa

About this job

Overview

UnityPoint Clinic - Waterloo

Internal Medicine Clinic - LPN or CMA

FTE: 1.0 (Full-time, 40 hours per week)

Schedule: M-F 8a-5p

Responsibilities

* Assist provider and other clinical staff with obtaining basic vital information, preparing patient for examination, treatment and minor surgical procedures, commensurate with training and education.

* Demonstrate competence in the skills necessary to carry out assigned duties.

* Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.

* Document accurate information reading health concern and/or condition from patient or family member.

* Telephone data collection.

* Conduct follow up phone calls regarding patient's health and progress as necessary.

* Administer medications by oral, IM, SQ or ID routes under the order of a provider or RN.

* Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding.

* Provide education to patients and families using the Teach-back method per protocols and guidelines.

* Place urinary catheters per protocol.

* Provide appropriate and timely documentation in the patient's electronic health record using standardized workflows and processes.

* Provide information to appropriate regulatory agencies (i.e. health department).

* Demonstrate the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

* Understand inpatient and outpatient specialty procedures. Responsible for compliance with precertification requirements

* Thoroughly understand anatomical impact (phases/stages, thresholds) for clinic specialty services including co-morbidities and influences impacting patient care and treatment.

* Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.

* Be aware of what is happening in the clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.

* Meet the department work schedule.

* Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.

* Maintain compliance with Personnel policies and procedures.

* Monitor environmental conditions in order to secure protected health information.

* Maintain regular and consistent attendance at work.

* Behave in a manner consistent with all Compliance and HIPAA policies and procedures.

* Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

* Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

* Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.

Qualifications

Qualifications for CMA:

* Graduate of an accredited program for Medical Assistants.

* Current CME certification for Certified Medical Assistant and AAMA or NCCT certification.

Qualifications for LPN:

* Graduate of an accredited program for Licensed Practical Nurses.

* Current license to practice nursing in the State of Iowa/Illinois for Licensed Practical Nurse.

Qualifications for LPN or CMA:

* Mandatory Reporter certification

* Meets educational/competency requirements per policy.

* Previous clinical experience in a medical office preferred.

* Computer data entry experience.

* Mandatory Reporter certification.

* CPR certification.

* Strong interpersonal skills.

* Strong computer skills.

* Ability to work as a team member.

* Ability to understand and apply guidelines, policies and procedures

* Able to write, read, comprehend and speak fluent English.

* Strong verbal and written communication skills.

* Previous clinical experience in a medical office preferred