Assistant Store Manager

The Assistant manager reports to the Store Manager. The primary responsibility is to focus on the consumer while increasing sales and ensuring that all customers receive high level of customer service and helps in running the store; to include customer service policies, assist in inventory level, promotions, product and display appearances, staff training, hiring and dismissing of staff, and conflict resolution, in the absence of the store manager. The responsibilities will include but are not limited to, the following:

• Implement the marketing strategy for the year. Mediums should include in-store BYOs, major market, ROP, internet, radio and television advertising
• Develop ideas to increase store traffic and implement those systems
• Review weekly payroll budgets and schedules
• Develop a task list with current retail objectives in a daily manager(s) meeting
• Instill a customer service culture
• Opening and closing the store
• Develop the weekly work schedule
• Implement and train for in-store traffic building campaigns through proper promotions, visual merchandising and high level of housekeeping through out the store
• Coach all store staff on inventory management best practices as they apply to each person's job duty
• Participate in store safety and training meetings
• Ensure inventory is stocked, and zero outs, rain checks, special orders are called and pulled from the back room
• Monitor shrinkage and recommend ways to reduce theft and breakage in the store
• Detailed-oriented person who enjoys working with numbers
• Dependability, which includes reliability and conscientiousness
• Set a positive example by following company procedures and positive communication
• Proficiency in all store technology (i.e. ACENET and POS computers)
• Participate in all store training
• Answer telephones (before the third ring) direct calls appropriately
• Be alert for shoplifting activity
• Understanding of the flow of merchandise into the store, onto the floor and out the door with the customer
• Commitment to and pride in a job well done
• Focus on needs of others, which include cooperation with team members, helpfulness, responsiveness, and service orientation
• Strong work ethic including integrity and willingness to work hard
• All other duties as needed