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Hours Full-time, Part-time
Location Chico, CA
Chico, California

About this job

Job Title: Director of Merchandising
Department: Operations
Reports To: Devin Van Hout
Location : Headquarters, Chico CA
Summary:
Build.com is currently seeking a Director of Merchandising who will be accountable for all of the merchandising tools and strategy. This includes product recommendations, product reviews, promotional planning, search, personalization and pricing optimization. The Director of Merchandising is a key component in creating the best shopping experience for our customers and is accountable for the performance these key areas. The right candidate will have strong leadership skills to manage this growing team and provide strategic direction for this division.
Responsibilities:
  • Accountable for improving the performance of:
  • Product Reviews
  • Product Recommendations
  • Personalization
  • Search
  • Pricing Optimization
  • Promotional Planning
  • Create and execute strategy to support P&L manager goals & objectives.
  • Develop and lead the team of 8 which contains individual contributors and managers.
  • Develop and maintain best merchandising practices across all websites and platforms.
  • Main contact for all 3rd party solutions. Responsible for contract management and to ensure the right vendors and tools are implemented for this team.
  • Working alongside Product Management team to define CMS roadmap and implement changes among entire merchandising and brand management teams.
  • Requirements:
    • Significant experience and knowledge in e-commerce. Home Improvement industry experience preferred.
    • Significant experience and knowledge with e-commerce merchandising tools:
      • Product Reviews (Baazarvoice or similar)
      • Product Recommendations and Personalization solutions (Rich Relevance or similar)
      • Search Tools (Solr, GroupBy or similar)
      • Website analytics tools (Omniture & Google Analytics)
      • Pricing Optimization Solutions
      • Promotional Planning Tools
    • Proven track record driving merchandising strategies on a large scale
    • Several years experience communicating strategy with executive leadership team(s).
    • Proven ability to lead and provide direction to a cross-functional team
    • Proven ability to coach, mentor, and develop others
    • High level of interpersonal skills to communicate with team members at all levels of the organization.
    • Significant experience with spreadsheets, database and presentation software (Word, Excel, PowerPoint, Google Suite).
    • Possess a strong working knowledge of financial measurements and how to impact them
    • Relocation to Chico, Ca
    • Some Travel
    Management Skills:
    • Self motivated with the ability to inspire and motivate a team
    • Ability to effectively engage and motivate large groups
    • Adaptable and proactively able to move with change while maintaining a positive attitude
    • Demonstrated project management experience
    • Manage up
    • Leading by example, embody our values
    • Ability to have hard conversations, payroll, negative EMP, EMPs
    • Develope, Hire, Fire, your team
    • Appropriate 1:1 meetings
    What do we bring to the table:
    Competitive Compensation Packages
    Great 401(k), PTO and benefits package which includes Medical, Dental, Life and Vision
    Amazing work environment that makes you want to be at work everyday
    Team building and company wide events throughout the year (sometimes too many to count)
    Incredible employee discounts on Build.com products
    Continued Internal Training programs
    A wide variety of local discounts plus all of Ferguson Inc. employee perks
    About Build.com:
    Build.com offers an extensive selection of home improvement products, appliances, dA(C)cor, and much more across all styles and price points. The Build.coms family of 22 sites include:
    • Build.com, an online destination for all things home improvement!
    • LivingDirect.com, smarter shopping, Better Living experience
    • Lightingshowplace.com, unexpected modern design for everyday life
    • Faucetdirect.com, a collection of plumbing products and a niche site that performs amazingly today.
    Build.com is on track to exceed a billion in net revenue for this coming year! We are headquartered in Chico, California, the company employs more than 630 people most of which are all in office. This year we are looking to adventure into other locations as well as expanding our isles.