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Hours Full-time, Part-time
Location Acme, MI
Acme, Michigan

About this job

SUMMARY
Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar by performing the following duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide quality products, excellent service and a friendly atmosphere for all customers

  • Greet and serve customers both at bar and at tables

  • Operate MICROS computer system. Complete accurate closing shift reports and daily deposit drops

  • Make alcoholic drinks/per resort recipes, etc. for servers

  • Maintain Resort issued bank for cashiering

  • Cashier for servers and guests

  • Check all stations and supplies for cleanliness. Responsible for cleaning and sanitation of own area

  • Answers telephone according to training guide, receive reservations and post in reservation book with accurate information if applicable

  • Keep accurate accountability of waste and spills daily

  • Acts as a lead when supervisor is not present, have the ability to monitor intoxication levels

  • Converse with customers, report any complaints to manager

  • Help restaurant employees if needed, reset tables, fold napkins, seat guests

  • Check computer systems for paper each shift

  • Maintain proper sanitation, safety procedures and cleanliness in work area

  • Follow all policies and procedures outlined by Manager and the employee handbook

  • Act as an extension of the security department in protecting the assets of the hotel and all guests by observing and reporting and questionable activity

  • Assume all responsibilities as delegated by the Manager and do any or all other duties that may be required to fulfill customer needs and requests

  • Be knowledgeable of products and quantities, report supply needs to manager

  • Maintain a high standard of sanitation and safety

  • Attend meetings and complete online training

  • Complete all assignments requested of you Report activities, sales about your shift

  • Keep waste and spoilage to a minimum by proper rotation, storage, and usage of all food items

  • Must follow proper grooming and dress standards set forth by the Employee Handbook

  • Must understand and abide by environmental practices of the resort

  • Other duties as assigned

EDUCATION/EXPERIENCE
  • Previous serving experience required

  • Must be 18 years of age, as required by law

  • TIPS certification preferred
OTHER SKILLS AND ABILITIES
Applicant needs to be able to work in a fast paced environment and able to work varied hours to include weekends and holidays. Time off requests are only granted if business allows. Applicant must be able to work well as an individual and as a member of a team with a goal of providing outstanding guest service.

SUPERVISORY RESPONSIBILITIES (If applicable)

None
TYPICAL PHYSICAL DEMANDS
  • While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear.

  • The employee must occasionally stand, walk, bend, stoop, reach, twist, turn, and carry up to 35 lbs or more, continually for up to 8 or more hours

  • Have the ability to walk up and down stairs

  • Carry oval serving trays and tray jacks that are loaded with dishes and/or food.

  • Able to move tables and chairs as needed for seating arrangements

  • Able to walk on carpet and concrete surfaces

  • Able to read, write and count money

  • Able to wash glasses and restock
TYPICAL MENTAL DEMANDS
Applicant needs to be able to stay upbeat and positive in a fast paced work environment.
WORKING CONDITIONS
  • The noise level in the work environment is usually moderate to loud

  • Indoors and outdoors in both hot and cold environments

  • Crowded areas

  • Using various chemicals for cleaning and sanitizing according to MSDS standards

  • Mandatory to work weekends and Holidays

  • May be required to work in other departments
COMMENTS
Native American Preference will apply. Must be able to pass a background investigation and a drug/alcohol urinalysis as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.