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in Winter Park, CO

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Hours Full-time, Part-time
Location Winter Park, CO
Winter Park, Colorado

About this job

Job Description
WINTER PARK RESORT OVERVIEW
Located just 90 minutes northwest of Denver, Winter Park Resort is a paradise for Winter Sports Enthusiasts. For over 70 years, guest from all over the world have descended on Winter Park Resort for world class skiing and snowboarding. Tucked upon the Continental Divide, Winter Park Resort consistently receives over 300 inches of snowfall every winter. This abundant snowfall mixed with Winter Park Resorta??s incredible terrain of cruisers, steeps and glades make Winter Park Resort the perfect destination to work, live and play.
POSITION SUMMARY (convey level of autonomy or level of authority)
Lift Crew Membera??s will play a key role in safely transporting guests to experience the world class terrain of Winter Park Resort. As a member of the Lift Operations Crew, Crew Members are tasked with the safe operation of Lifts, Platter and Conveyors, all while providing every guest with excellent service. The position requires a positive attitude, a willingness to help guests and fellow crew members and a passion for the outdoors and high alpine environment. The successful Lift Operations Crew Member will learn all required knowledge, bring a positive attitude each day and help continue Winter Park Resorta??s reputation of industry leading friendliness and helpfulness. When done well, the position of Lift Operations Crew Member involves positive guest interaction and plenty of skiing and riding throughout the day.
ESSENTIAL DUTIES (list in order of importance)
  • Operate all lifts in accordance with CPTSB, ANSI B-77 and USFS Rules and Regulations
  • Be alert for hazards and potential hazards involving passengers, employees and machinery.
  • Consistently follow safety procedures and utilize appropriate safety equipment.
  • Follow Winter Park Resort and Lift Department policies and procedures.
  • Excel as a guest relations representative for Winter Park.
  • Attend safety meetings.
  • Create and maintain a friendly, congenial and helpful attitude while effectively providing our skiing guests and other employees with assistance, information and/or directions.
  • Effectively handle first-line conflicts and grievances with guests and convey these to Supervisory Team.
  • Maintain a positive working atmosphere that encourages team work, cooperation and communication.
  • Perform opening procedures, daily operational inspection and complete Lift Log as delegated by crew leader and/or foreman .
  • Follow loading and unloading procedures for passengers including those with special needs (i.e. NSCD participants, Ski & Snowboard School participants, and children).
  • Keep lift area and lift cabins neat, paying particular attention to housekeeping, ropes, barriers, ramps, corrals, tool storage, snow removal, ski tip clearance.
  • Keep trail maps and tissue dispensers full.
  • Complete lift logs, lift incident forms neatly, accurately and timely.
  • Communicate with Lift Foreman for updates on schedule changes, memos, policy changes, and special events.
  • Become familiar with basic day to day sounds and appearance of the lift and lift components. Immediately notify dispatch of any changes.
  • Maintain uniform and appearance standards in accordance with Lift Department guidelines.
  • Perform ticket validation duties when assigned.
  • Be a Winter Park guest relations representative. Project a desirable image that reflects favorably upon incumbent, this position, and the ski resort.
  • Keep ample supply of Lift Incident Reports, Lift Logs, etc. on hand.
  • Perform other duties as directed.
Other Duties
  • Ability to ski/ride at, or above, an intermediate level as pertains to opening/closing assigned duties.
  • Maintain a friendly, congenial and helpful attitude toward other departments and employees.
  • Excel as a guest relations representative for Winter Park.
  • Contact ski patrol when first aid is required.
  • Perform other duties as directed by Supervisory Team
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS (state minimum required and preferred)
Education:
  • High school diploma or General Education Development
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
  • Must be at least 18 years of age (insurance requirement).
  • Must be able to work overtime, weekends, holidays and emergencies, as needed.
TRAVEL REQUIREMENTS (if applicable)
PHYSICAL DEMANDS AND WORKING CONDITIONS (samples provided need to be adjusted to fit position, delete all that dona??t apply)
This position may be required to work evenings, weekends and holidays.
Mountain Environment:
  • The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
  • The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
  • Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
  • Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
OTHER DUTIES AS ASSIGNED:
This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.
AN EQUAL OPPORTUNITY EMPLOYER:
Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal
employment opportunity in any term, condition, or privilege of employment.
We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.
Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an a??at willa?? relationship.