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Hours Full-time, Part-time
Location Orlando, FL
Orlando, Florida

About this job

Driven To ServeA(R) and Ready to Succeed!
Working with Towne Park offers a variety of employment opportunities for your unique career plan! Whether youa??re a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, therea??s no limit to where Towne Park might take you!
No matter what youa??re looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around. Whether ita??s team events, giving back to the communities where we live and work, or celebrating a Towne Park win, youa??ll find a fun and welcoming work experience!
The GSC is a tipped position at $6-$7/hour + tips. We encourage those GSC's that wish to take on more responsibility to become Assistant Account Manager (AAM) Certified, which comes a higher hourly rate (non tipped), benefits, and even more room for growth.
The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the sitea??s service standards are met or exceeded. Under the direction of the Account Manager, the Guest Service Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Guest Service Captain is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed.
Indhot