Franchised Housekeeping Supervisor

Thank you for your interest in this position. It is a job opportunity with one of Marriott Internationals franchisees.

Please apply via email at: ALISA.MARGURIET@MARRIOTT.COM

Additional Information: This hotel is owned and operated by an independent franchisee, Urgo Hotels & Resorts . The franchisee controls all aspects of the hotels employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Description: Supervise all housekeeping personnel, to ensure the highest level of cleanliness and guest satisfaction are maintained.

ESSENTIAL FUNCTIONS

HOUSEKEEPING

• Able to perform all housekeeping duties to include: cleaning rooms, house attendant duties, taking inventory, and ordering.
• Familiar with frequently used SOPs.
• Inspect rooms after cleaning. Review any problems with Room Attendant and recheck when ready.
• Train department personnel in appropriate use of supplies, cleaning agents and equipment.
• Inform maintenance of necessary work orders.
• Communicate room status changes to front office.
• Carry out all reasonable requests of which you are capable of performing.
• Ensure effective departmental communication and information systems through logs, department meetings, and hotel meetings.

ASSOCIATE RELATIONS

• Be readily available & approachable for all team members.
• Take proactive approaches when dealing with associate concerns.
• Extend professionalism and courtesy to team members at all times.
• Celebrate and foster decisions that result in successes as well as failures.

GUEST RELATIONS

• Be readily available/ approachable for all guests.
• Take proactive approaches when dealing with guest concerns.
• Extend professionalism and courtesy to guests at all times.

OTHER REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM:

• The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
• Carry out all reasonable requests by leadership team.
• Comply with department uniform and appearance standards.

This company is an equal opportunity employer.

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