Front Desk Manager

Oversee the responsibilities of the front office including Front Desk and Guest Services as needed. Maintain high standards in all aspects of internal and external service and embrace the Hotel Terra & Teton Mountain Lodge service culture. Promote, develop and maintain unity and teamwork throughout the department. Actively participate in all aspects of Front Desk and Guest Services operations, including assisting in check in, check out, and reservations. Communicate with guests in a professional, courteous and helpful manner. Manage Front Desk and Guest Services team to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives.