Assistant Executive Housekeeper

I. Position purpose / scope:
This position is responsible for the cleanliness of the Hotel and to manage the housekeeping staff. Duties and responsibilities include but are not limited to:

* Establish standards and work procedures for Housekeeping staff
* Assist Director of Housekeeping to forecast and budget analysis for cost control
* Train, supervise, discipline and evaluate department associates
* Inspect and evaluate physical condition of housekeeping areas and consult with Director of Housekeeping on necessary repair work
* Ensure optimum performance by recommending and implementing techniques to improve productivity, increase effectiveness and cut costs

II. Functions and responsibilities:
Essential:
* Handle associate payroll
* Conduct interviews for new hires and set standards.
* Train and on-board new staff.
* Actively involved with outside vendors to discuss new methods to improve the quality, and cleanliness of the hotel.
* Ensure proper reporting of completed work.
* Ensure all guest rooms are cleaned according to the company standards.
* Ensure all the public areas, including pool surroundings, are maintained to a high standard.
* Review and control labor expenditures.
* Complete associate evaluation.
* Handle administrative functions up to and including disciplinary actions, associate counseling, training, and development of new Leads and Supervisors.
* Report facility problems and required preventive maintenance.
* Take inventory of supplies and ensure necessary items are ordered.
* Ensure all equipment is working properly.
* Conduct meetings with all GRAs, House Persons and Supervisors, regarding, job functions, company promotions, teamwork, and new information pertaining to the company.
* Maintain an open door policy, and make time for each associate who needs direction.
* Communicate effectively with all departments with in the hotel, and all levels of management.
* Other job related duties as assigned.
III. Knowledge and skill requirements:
Essential:
o Understand and comply with all company and departmental rules and regulations, policies and procedures.
o Skills in establishing and maintain effective working relationship with staff.
o Ability to communicate clearly and effectively both orally and in writing in English.
o Ability to logically and independently plan, organize and complete work.
o Ability to set and achieve high standard of performance.
o Ability to express ideas or make recommendations concerning job related issues.
o Maintain knowledge of basic concepts and techniques.
o Must have a thorough knowledge of all cleaning procedures, equipment and supplies.
o Excellent computer knowledge.
o Excellent analytical, problem solving and decision making skills.
o High school diploma or equivalent.
o Ability to maintain confidentiality of sensitive information.
o Minimum 2 years Housekeeping Supervisory/Managerial experience required.

Non-essential:
o Bi-lingual a plus.
o Customer service experience preferred.

IV. Physical requirements:
o Ability to Stand, walk, for extended period of time.
o Ability to bend, stoop, kneel, climb, ascend and descend stairs.
o Maintain physical stamina and proper mental attitude to work under pressure at a rapid pace and deal effectively with management, associates and guests.
o Ability to transport, pushing, pulling, and maneuvering items up to 100 pounds.