Customer Advocate

Our client, a leader in managed healthcare benefits, is looking to add Customer Advocates to their team in Belleville, IL.

Customer Advocates are responsible for responding to member and provider inquiries in a contact-center environment. Customer Advocates will perform research and provide appropriate information in order to resolve each issue. The Customer Advocates will be responsible for accurate documentation and follow-up, appropriate to each call.

Qualified applicants will have at least 2 years' experience in a customer service or professional office environment. Candidates must possess at least a high school diploma. Candidates must be available for a shift between the hours of 7:00am to 7:00pm, Monday through Saturday. Previous background in health or dental insurance is preferred, but not required.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.