CSR

Call center- inbound/ outbound calls.

• Administrative/Back-office work
• Associate manages cases in multiple queues and are expected to resolve within 48 hours
• Involves updating client header information email address and location address
• Creating credits to reimburse the client for fees or promotions
• W2 information requests
• Assist clients with any payroll or HR questions.
• Processing checks received and to be deposited in accounting or the bank

Qualifications:

• Must have high school diploma or GED
• 2-3 years of call center experience
• Bilingual in English and Spanish is a plus.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.