Claims Advocate

Claims Advocate / Customer Service Representative

Growing small business in the insurance industry is in need of a Claims Advocate! This is an Evaluation Hire position. This position is located in the Barrington area in a small and professional office setting. Fast paced and room for growth! Recent grads are welcomed to apply and willing to train. Pay is around $13-14/hour based on skills and experience.

Qualified candidate must be detail oriented, a very strong learner, self-motivated, strong time management skills, friendly and personable.

Looking to hire in June.

This position focuses on handling and processing all claims and for the ongoing maintenance of existing claims by performing the following duties:

Duties for Claims Advocate / Customer Service:

• Take claims information over the phone for new claimants and file the claim
• Follows up with claimant, doctors, chairman (union), and the insurance carrier.
• Maintains confidentiality of all information given by claimants or insurance carrier through the claims process
• Checks on existing claims for approval or denial, on a daily basis.
• Follows up with claims status and be diligent in providing the best quality of customer service.
• Provides continuous professional advice, guidance, and answer questions for all claimants.
• Maintains a professional demeanor when speaking with claimants.
• Maintains a positive working relationships with team members.
• Other duties as assigned.

 Skills and Qualifications needed for Claims Advocate / Customer Service:

• Bachelor’s degree from four year university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Computer knowledge- QuickBooks or Accounting software preferred.
• Ability to multi-task in a face paced work environment
• Business acumen
• Strong written and verbal communication skills
• Self-starter- takes initiative

TO APPLY:

EMAIL RESUME TO

SUBMIT ONLINE APPLICATION TO

OR

CALL EXPRESS 847-816-8422