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in Rockwall, TX

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Hours Full-time
Location Rockwall, TX
Rockwall, Texas

About this job

POSITION OBJECTIVE

The DLPM develops and implements the Loss Prevention program for 6 -15 selling locations. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance, and operational compliance. In addition, the DLPM is responsible for the selection and career development of all exempt and non-exempt Loss Prevention personnel within the assigned locations.

PRIMARY RESPONSIBILITIES Shortage & Operational Controls
  • Achieves inventory shortage goals through implementation of shortage control programs, operational efficiencies, physical security standards, and product protection.
  • Oversees the assessment program for assigned district; ensures execution of required assessment/audits, results are reported accurately/timely, and follows up on results/store accountability.
  • Conducts store visits to review for implementation of Best Practices; addresses store opportunities and leverages DM partnership to ensure store accountability.
  • Oversees physical inventory process within assigned district.
Theft Deterrence & Resolution
  • Maintains internal/external productivity standards; verifies case reporting standards are adhered to.
  • Ensures compliance to Apprehension Guidelines/Ethical Standards as they relate to internal/external investigations & apprehensions.
  • Effectively partners with Corporate LP/Legal, law enforcement agencies, court system, and/or other retailers/business to investigate and resolve acts of theft/fraud.
  • Ensures store compliance to physical security guidelines and product protection standards.
Talent Management
  • Responsible for the recruitment and hiring of Loss Prevention personnel within assigned district.
  • Facilitates and manages required on-boarding/on-going training requirements for the LP team.
  • Establishes and maintains succession planning; conducts IDP discussions; provides development opportunities.
  • Maintains or reduces LP Associate turn/churn.
Other Duties
  • Maintains district budget related to payroll, travel, and store protection to plan.
  • Ensure safety standards and OSHA requirements are adhered to.
  • Supports the company's Core Values and strategic initiatives.
Management of associates
  • Manages direct reports, systems and projects to achieve unit goals in accordance with Company policies and practices.
  • Prepares and analyze unit plans and reports.
  • Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area.
  • Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications.
  • Develops staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans.
QUALIFICATIONS

required
  • Strong verbal, leadership, and written communication skills
  • Ability to make decisions in stressful situations
preferred
  • Multiple years of retail LP experience at multi-store level
  • Internal Interviewing Certification (ex; Wicklander)
  • Bachelor's Degree in Criminal Justice, Business, or related field
special requirements
  • NA