Commercial Insurance Customer Service Representative - Full-time / Part-time

Commercial Insurance Customer Service Representative

Our Client is a local Independent Insurance Agency. We provide General Liability, Workers Comp, Property, Commercial Auto, Directors and Officers (D & O) and other Property and Casualty coverages. Most of our policies consist of being habitational related. We have an opening for Customer Service Rep/Account Executive. The ideal candidate(s) will have experience in Property, General Liability, Workers Compensation, and overall Property and Casualty. We are located in Miami Beach.

COMMERCIAL CSR / ACCOUNT MANAGERS DUTIES

• Ability to oversee and handle new business production and renewals
• Interface, develop and maintain relationships with our clients and carriers
• Review quotations with producers and negotiates terms and conditions
• Analyze and underwrite the exposure through a comprehensive review of application information and supporting documentation
• Adhere to Company specific underwriting authority, guidelines, rates, forms and documentation requirements
• Enter and maintain data in Management System
• Monitor book of business.
• Respond to policyholders on coverage questions or other inquiries in a timely, professional manner, troubleshooting where necessary
• Ability to set and manage priorities

SKILLS REQUIRED

• Outgoing personality, with the ability to create working relationships with our retail agents.
• Computer skills, including word, excel, outlook, and Applied Systems
• Ability to multi-task
• Ability to communicate extremely well, both orally and in writing.
• Ability to learn and have a general knowledge of our insurance products so that incoming calls can be directed to the appropriate parties.
• Ability to speak Spanish helpful however, not required

JOB REQUIREMENTS

• Self-directed and able to thrive in a dynamic environment.
• Strong time management skills and ability to multitask
• Excellent customer service / relationship building skills
• 220 or 440 License

In return for your experience and expertise, we offer a competitive compensation plan based on experience and merits; Base Salary based on your individual experience, plus bonuses, Medical, Dental, 401k, and the opportunity to for growth and stability with a company that will challenge and reward you.