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in Doral, FL
Ocean/Air Import & Export Agent
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Doral, FL Doral, Florida |
About this job
Ocean/Air Import & Export Agent
PURPOSE
The Ocean/Air Import & Export facilitates the daily operations of the FCL and LCL shipments imported into the US via air & ocean carriers. The Ocean/Air Import & Export Agent is responsible for preparing files, distribution of documents, cargo tracking, billing and collection of funds while meeting or exceeding customer expectations.
PRIMARY DUTIES & RESPONSIBILITIES
• Receive and update shipment status in a timely manner; issue shipment alerts
• Track and Trace Inbound Ocean & Air shipments
• Ensure timely delivery of cargo to customer
• Process documents and issue arrival notices timely and accurately
• Complete shipment accounting timely and accurately
• Create Import & export files
• Obtain and create quotes for shipments and source best method of transportation
• Work with brokerage to coordinate and monitor the release of goods from the carrier, customs or other government agency examinations that may be required
• Build relationships with all customers, other offices, overseas agents and service providers
• Review standard operating procedures to ensure compliance
• Report irregularities in operations and new customer requirements to management for decisions on additional service requirements
SKILLS ESSENTIAL TO THE JOB
Technical
• Windows Operating System
• MS Office Applications (Outlook, Word, Excel and Access)
Business
• High School Diploma or GED
• Minimum of two (2) years’ experience in logistics/freight forwarding industry, preferred
• Thorough understanding of ocean shipment documentation process, a plus
• Possess excellent data entry skills and customer service skills with the ability to grasp extensive knowledge whole dealing with a variety of people
• Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches
• Proven ability to handle confidential information with discretion
• Ability to multi-task and work independently
• Time management skills
Human Relations
• Self-motivated, with an ability to self-manage
• Strong interpersonal/communication skills
ESSENTIAL PERSONAL ATTRIBUTES
• Energetic, with a positive attitude
• Self-confident and willing to take responsibility
• Strong written and communication skills
PURPOSE
The Ocean/Air Import & Export facilitates the daily operations of the FCL and LCL shipments imported into the US via air & ocean carriers. The Ocean/Air Import & Export Agent is responsible for preparing files, distribution of documents, cargo tracking, billing and collection of funds while meeting or exceeding customer expectations.
PRIMARY DUTIES & RESPONSIBILITIES
• Receive and update shipment status in a timely manner; issue shipment alerts
• Track and Trace Inbound Ocean & Air shipments
• Ensure timely delivery of cargo to customer
• Process documents and issue arrival notices timely and accurately
• Complete shipment accounting timely and accurately
• Create Import & export files
• Obtain and create quotes for shipments and source best method of transportation
• Work with brokerage to coordinate and monitor the release of goods from the carrier, customs or other government agency examinations that may be required
• Build relationships with all customers, other offices, overseas agents and service providers
• Review standard operating procedures to ensure compliance
• Report irregularities in operations and new customer requirements to management for decisions on additional service requirements
SKILLS ESSENTIAL TO THE JOB
Technical
• Windows Operating System
• MS Office Applications (Outlook, Word, Excel and Access)
Business
• High School Diploma or GED
• Minimum of two (2) years’ experience in logistics/freight forwarding industry, preferred
• Thorough understanding of ocean shipment documentation process, a plus
• Possess excellent data entry skills and customer service skills with the ability to grasp extensive knowledge whole dealing with a variety of people
• Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches
• Proven ability to handle confidential information with discretion
• Ability to multi-task and work independently
• Time management skills
Human Relations
• Self-motivated, with an ability to self-manage
• Strong interpersonal/communication skills
ESSENTIAL PERSONAL ATTRIBUTES
• Energetic, with a positive attitude
• Self-confident and willing to take responsibility
• Strong written and communication skills