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in Mason, OH
Order Management Analyst - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | MASON, OH MASON, Ohio |
About this job
Company in the Mason area is currently searching for an Order Management Analyst.
Primary Roles and Responsibilities:
Pay rate depending on experience
Primary Roles and Responsibilities:
- Prepares pricing, gives delivery quotes, and enters orders for customers
- Demand peak process as outlined to provide customers with most accurate dates on orders
- Works with Supply Chain Analysts and corporate office to re-date and change orders accordingly and communicate changes to sales support
- Order expediting and central support for all internal companies (not end customers)
- Manages and expedites queue, consistently updates and follows up
- Board Level escalations coordination and follow up
- Utilizes SAP tools like MD04, YCS1N, and YCPX to facilitate questions from Sales and sales support regarding parts/deliveries etc.
- Facilitates drop shipments from corporate/vendor to end user
- Correcting, changing, and creating automatically transferred orders to corporate
- Facilitates material master setups
- Works with Customer Solutions buyers and plants to expedite components
- Works with buyers to inquire about their POs to 3rd party vendors as part of order expediting
- Works with production coordinators to expedite locally built parts
- Works with Supply Chain Analysts when changes need to be made to an order
- Internal stock transfers
- Re-allocates stock from one order to the next
- Master Data Changes
- Works with Supply Chain Analysts as needed to update master data files
- Warehouse Support
- Uses SAP tools to cancel deliveries or change shipping method
- Facilitates drop shipments
- Works with Demand Planner for orders with parts on "clearing" (allocation) as per agreement with Sales
- Plausibility check and correction in the case of an error (no PO production orders, phased out, etc)
- Facilitates inquiries regarding special shipping/destination needs
- Weekly and Monthly reporting
- Customer specific reporting as needed
- Delivery Reliability measures
- Successful analysis of open planned orders, firming of planned orders and conversion to production order
- Expedites materials from suppliers
- Works with production to ensure timely completion of production orders
- Analyzes YCPX program to ensure process works correctly
- Communicates when moving planned orders to corporate (buy decision)
- Runs demand peaks and releases orders consistently as to provide correct delivery dates
- Associate’s Degree in Supply Chain Management, Logistics, or Business or related experience and/or training; or equivalent combination of education and experience.
- 3-4 years of relevant job experience in a manufacturing and/or distribution environment.
- Inventory and Production Control background preferred.
- Excellent communication skills
- Proficient in MS Word, Excel, Power Point, Outlook, and SAP
- Customer Service Experience preferred
Pay rate depending on experience