Regional Supervisor - Full-time / Part-time

Job Title: Regional Supervisor

Temp or Hire

$18 and up dependent on experience

Desired Characteristics:

• Quick problem solver
• Some schooling
• Significant experience over the general “fast food” or "Restaurant" industry.

Qualifications:

• Grade 12 Education or equivalent
• Valid Ontario Driver’s Permit and unfettered access to a personal vehicle to support field duties
• Strong command of the English language, both oral and written
• Must have two years proven experience as a Field Supervisor or equivalent experience
• Advanced knowledge and application of all aspects of error-proofing process development
• Ability to lead, motivate and manage a team of Field Supervisors
• Strong ability to effectively multitask, prioritizing and proactively managing anticipated challenges Special Requirements:
• Must be able to meet the physical challenges associated with repetitive handling or automotive parts and components
• Will be required to work in manufacturing environment, characterized with prolonged ambient noise
• Must possess innate attention to detail, diligence and vigilance to ensure effectiveness of quality containment processes Responsibilities: Reports to the Regional Manager
• Supervise Field Staff on assigned shift
• Arrange resources, prioritize jobs and ensure client requirements are being met
• Coach and develop Field Staff, recognize areas of improvement and implement remedial and sustainable corrective actions
• Audit job sites and inspection processes to ensure company standards, including ISO standards, are met and exceeded
• Interface with client representatives to manage and resolve customer issues
• Order personnel and equipment resources to support planned requirements
• Prepare documentation and pro forma reports to support and manage process
• Identify risks/challenges to process effectiveness and implement continuous changes as required to reduce/eliminate these risks/challenges
• Manage customer expectations to ensure they are congruent with support activity and efficacy Training:
• Will attend Management Inc’s Regional Supervisors’ Training Plan for theoretical and practical job specific training. This training must be completed before individuals are permitted to accept the above-mentioned responsibilities. Regional Supervisors will participate in periodic refresher training of specific modules in accordance with emerging needs or shortfalls

Regional Supervisor:

• Is subject to provisions and guidelines of the Progressive Discipline Policy
• Will receive periodic assessment of skills and knowledge through formal and practical validation testing, confirming formal

Regional Supervisor's Training plan and close observation/supervision of assigned tasks by the Regional Manager