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in Poway, CA
Inside Sales - Existing Accounts
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | POWAY, CA POWAY, California |
About this job
PRIMARY RESPONSIBILITY:
This is a Temp to Hire opportunity
Base salary plus bonus/commission
- Secure additional sales from existing customers by adding products to their current location or selling to additional locations controlled by the customer.
- Maintain excellent knowledge of our portfolio of products and services in order to understand customer’s needs.
- Analyze authentication, geolocation, and session data to determine product access points.
- Working knowledge of client’s EULA and licensing model.
- Identify new business practices that could be introduced or suggest modifications to existing practices that could reduce the risk of customer cancellation.
- Work with IPR Analyst to develop best practices for the Anti-Piracy department.
- Minimum of 1-year business to business sales experience.
- Minimum of 1-year customer service experience. Formal customer service training preferred.
- Familiarity with TCP/IP protocols, general network topology and analysis.
- Call Center experience desirable.
- Pro-active approach to process improvement.
- Attention to detail and accuracy.
- Must possess excellent writing, verbal, organizational, and negotiating skills.
- Ability to communicate effectively with various levels of employees both verbally and in writing.
- Database experience is highly desirable.
This is a Temp to Hire opportunity
Base salary plus bonus/commission