Data Entry Specialist

Data Entry Specialist

Alpharetta, GA
Temp-to-Hire Opportunity!
8:00 AM-5:00 PM

$16.00/hr. DOE

The Data Entry Specialist understands and accurately enters sales orders from source documents provided by customers and members of the field sales force. The Data Entry Specialist must be on the alert for information that is erroneous or inconsistent with the information that he/she has concerning the customer’s request, and to check back with Customer Care team members or Team Lead to verify or correct the information.

Essential Job Functions

• Retrieve purchase orders from customers and sales team members submitted via fax and/or email and creates sales orders in NetSuite per established work instructions.
• Follow up with Sales Team or other Customer Care team members as necessary to maintain compliance with transaction requirements.
• Ensure sales orders are entered accurately and in a timely manner.
• Responsible for complete handling of orders which includes purchase order review, pricing, delivery, logistical, and documentation requirements.
• Inform team lead or assigned team advocate of any potential issues on orders so that customers can also be informed as needed on a proactive basis.
• Assist with providing order status (confirmations, expedites, delays in delivery, tracking shipments, etc.) for customers and outside sales staff.

Minimum Requirements

• Have earned an academic high school diploma or equivalent with 3 plus years of related work experience, or Associate’s degree with 1 plus years of related work experience
• Good computer and word processing skills
• Good listening skills

Qualifications

• 2-3 years customer service experience (in a call center) required
• Typing 55+ WPM and 10,000+ KSPH required
• Minimum 3 years data entry experience
• Purchasing or Order Entry experience a plus
• Previous NetSuite experience a plus

Required Abilities

• Must be organized and efficient
• Highly accurate
• Detail oriented
• Sense of urgency
• Team Player

*Must be willing to submit to a pre-employment background check and drug screen