Warehouse Manager (Finished Goods)

The Finished Goods Warehouse Manager will be responsible for managing the Personal Care Finished Goods Warehouse by directing warehouse activities and oversee all aspects of the daily production and order fulfillment.
The primary responsibilities of this position include the following:

• Establish operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
• Lead and measure all daily processes to ensure order fulfillment and production are completed with excellence on a daily basis.
• Resolve daily challenges and ensuring timely and accurate completion or order fulfillment for Operations.
• Support all human resource processes at local facility including assisting in sourcing and staffing all positions, support the performance management process, administer compensation when necessary, training and development and create a culture that promotes positive employee relations.
• Support and oversee daily and ongoing expenses to ensure that financial capital is used as efficiently as possible.
• Schedule, track and expedite freight to inter-company and contact distributors and work with carriers to resolve freight discrepancies.
• Monitor work and processes to ensure that product is moved correctly from manufacturing are to rack locations, inventoried, and shipped correctly and without issue.
• Support local sales representatives and sales leadership to deliver outstanding customer service.
• Support current business by providing timely responses to service failures and customer concerns.
• Support the Director of Operations with resolving customer complaints as registered through the OSI process.
• Monitors activities of work team to ensure that safe practices are in place and being demonstrated.
• Monitors building to ensure that proper housekeeping is being practiced and work orders for repairs and requisitions for replacement of equipment.
• Partner with raw materials warehouse and manufacturing operations managers to ensure accuracy of inventory transactions, support of automated guided vehicles, and sharing of resources as necessary.
  
  

Qualification

Minimum Qualifications

Education

• Bachelor's Degree in Engineering or in a related science or manufacturing area.

Relevant Work Experience

• 3-5 years management experience, with demonstrated abilities supporting a high volume warehouse environment.
• Experience with warehouse automation desired (AGV/LGV).

Preferred Qualifications

Education

• Bachelor’s degree required; Master’s degree preferred in operations management or in a related field.

Work Experience

• Preferable; five years progressive business experience, with several years managing a high volume distribution center. Experience with warehouse automation desired (AGV/LGV).

Additional

• Effective communicator in both group and individual settings. Effective writing skills and a demonstrated ability to model active listening. Approachable, effective in multi-cultural environments. Excellent presentation skills
• Extremely high sense of urgency, personal energy, and stamina. Capable of handling multiple priorities and extensive time demands. High level of personal integrity.
• Effectively navigates through complex situations, both internal and external, that may require multiple decision makers. Demonstrated experience in customer relations and the ability to lead work environments that embrace the principles of positive employee relations.