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in Cincinnati, OH

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About this job

Description

POSITION SUMMARY:

This position performs duties necessary for billing and collection for the hotel. Prepares, processes, and reconciles invoices, and checks balances, procedures, and statements. This position also verifies that transactions comply with financial policies and procedures.

ESSENTIAL JOB FUNCTIONS:

  • Send and receive telephone calls and facsimiles; sort incoming mail and messages.
  • Post checks received from CLC to the correct hotels A/R accounts.
  • This position will be responsible for about 15 to 20 of the top producing CLC hotels.
  • Work will be performed in NiteVision.
  • Ability to effectively communicate with hotel GM’s on the phone or by email.
  • Be available to work a flexible schedule.


Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job; front desk agent, hospitality


Qualifications

EDUCATION/EXPERIENCE:

MINIMUM EDUCATION:

· High school diploma or equivalent.

MINIMUM EXPERIENCE:

· Previous experience in the service industry preferred.

· Previous experience in accounts receivable or related field preferred.

· Previous experience with NiteVision preferred.



MINIMUM SKILL REQUIREMENTS:

· Must be proficient in the use of common Windows-based programs, including Microsoft Word and Excel.

· Must be able to operate basic office machines, i.e., copier, fax, printer, etc.

· Must display very good organization and time management skills.

· Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.

· Must have sound judgment and discretion skills and be able to work with little or no supervision.

· Must be able to consistently work under pressure and simultaneously prioritize multiple projects.

· Must be able to speak, read, write and understand English.

· Must be able to work with sensitive and confidential material.

· Obtain any locally required certifications.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

· Must be able to maneuver through all areas of the front office.

· Must be able to lift up to 20 pounds and carry up to 10 pounds.

· Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.

· Must have the manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine, and photocopier.

· Must be able to adjust to changing priorities, and simultaneously complete multiple assignments despite interruptions.

LQ Management L.L.C. provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability.