Off Shift -Forklift Technicians - Matthews, NC

General Summary: Performs routine preventative maintenance, emergency repairs, troubleshoots and repairs all Distribution Center powered industrial trucks. Principal Duties & Responsibilities:

• Troubleshoots and repairs all Powered Industrial Equipment under time constraints.
• Follows work orders to in achieving productivity.
• Develops knowledge base of different systems within the Distribution Center.
• Initiates and implements new procedures and creates designs to keep present equipment/systems operating at 100% efficiency.
• Communicates effectively with others to minimize potential downtime of equipment.
• Makes sure workmanship is of highest quality.
• Completes the daily P.I.T. checklist to ensure equipment is working properly and report any defects to management and/or maintenance.
• Operates P.I.T. equipment in a safe manner.
• Follows set safety procedures and guidelines to maximize personal safety.
• Maintains an organized work area and promotes a safe working environment with the Maintenance department.
• Follows all Company policies and procedures.
• All other duties as assigned.

Position Requirements

Education: High School preferred.

Experience: One year certificate from college or technical school, three to six months related experience and/or training or equivalent combination of education and experience. One to three years of industrial maintenance experience preferably in a Retail Distribution Center. Maintenance Technician III must possess three of the following seven categories: (1) Electronics/Electrical, (2) Conveyor Equipment, (3) Facilities Maintenance, (4) Machining/Lathe/Mill, (5) Mechanical Systems, (6) Welding and (7) Plumbing. Must have own set of basic hand tools.

Physical Requirements: Able to perform essential functions of the job, with or without reasonable accommodation. These tasks require the ability to frequently lift up to 70 pounds. The Team Member should have adequate fitness level to meet the demands of frequent lifting, walking, standing, moderate climbing, occasional sitting, stooping and kneeling with or without reasonable accommodation. Team Member will operate P.I.T. equipment. Team Member will be required to use Personal Protective Equipment (PPE) per Distribution Center requirements.

Working Conditions: Team Member will work in a non-climate controlled atmosphere, in which outside weather conditions greatly affect the building’s temperature although fans and heaters are used. Team Member may also work outside of the Distribution Center which may expose them to adverse weather conditions. The Team Member will occasionally be required to work on a platform raised up to 60 feet. Team Member may also be exposed to moving mechanical parts or equipment, fumes and airborne particles as regulated by OSHA.

Availability: Team Member will perform shift work and must be willing to work overtime, weekends and/or holidays.

Critical Skills
Communication Skills: Must be able to effectively communicate with co-workers and management team.
Physically Capable: Has the necessary hand and motor skills needed to perform essential work activities.
Problem Solving: Identifies problems and finds solutions to them. Isolates problem areas and uses appropriate techniques to solve them.
Quality Conscious: Is committed to achieving and maintaining high standards. Ensures own work is correct.
Reliable: Consistent and dependable. Follows supervisors’ instructions. Respects Company policies and procedures.
Safety Conscious: Does not put self or others at risk of injury. Must be aware of personal responsibility in safety of themselves and others and acts accordingly.
Strong Organizational Skills: Able to perform multiple activities successfully; establishes clear goals and objectives and is effective at managing time/priorities.
Technically Capable: Applies relevant knowledge, skills and procedures to all technical aspects of the job.
Organizational Competencies:
A competency is a characteristic of a Team Member that contributes to successful job performance and the achievement of company goals and objectives. Organizational Competencies are the behaviors, skills, knowledge, and abilities of Team Members that have a significant impact on Family Dollar’s organizational results.

Customer Focus: Dedicated to providing the highest quality products and services which meet or exceed the needs and requirements of internal and external customers. Understands customers’ expectations and utilizes that knowledge to continuously improve products and services. Makes decisions and takes action with end users in mind. Establishes and maintains effective relationships with internal and external customers and gains their trust and respect.

Results Driven: Takes initiative and engages in work activities that have clearly defined and communicated end results. Prioritizes work appropriately and ensures that the most important tasks are completed expediently. Anticipates barriers to progress and takes appropriate action without waiting for direction. Follows through to ensure that tasks are completed with a sense of urgency. Drives self and others for results, and looks for opportunities to increase effectiveness and reduce costs.

Communication Skills: Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. Exhibits effective listening skills and interacts positively with others. Is diplomatic, tactful and professional in all communication and resolves conflicts in a cooperative manner. Presents ideas articulately and persuasively in both formal and informal settings.

Problem Solving/Decision Making: Uses sound judgment and common sense to make competent, timely and effective decisions. Gathers and analyzes relevant information and takes appropriate action. Uses knowledge and experience to understand issues and chooses the best course of action. Looks beyond the initial/surface problems to identify root causes. Takes accountability for decisions, actions and results.

Job Knowledge: Understands how businesses work and keeps up with trends affecting current job and the organization as a whole. Demonstrates the skills and expertise needed for success and is thorough, accurate and efficient while performing all job functions. Learns quickly and analyzes successes and failure to enhance job performance.

Relationship Management: Develops effective relationships and works cooperatively as part of a team. Builds rapport easily and relates well to all types of people both inside and outside the organization. Involves others in setting objectives and making decisions. Willingly shares resources and information with other team members. Defines success in terms of the whole team and recognizes the contributions of others.