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in Atlanta, GA

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Hours Full-time, Part-time
Location Richmond, VA
Atlanta, Georgia

About this job

Responsibilities


- Manage relationship with client for data-related activities; understand their business objectives
- Establish requirements, specifications, standards, rules to acquire and transform client data into information assets for company and clients
- Acquire and standardize incoming client data while ensuring accuracy and integrity
- Develop proficiency in executing required data tasks using basic programming languages (e. g., SQL, JavaScript or MongoDB) to support internal production processes, standardize client data and create client data files
- Perform 2nd level data reviews and revisions to ensure accuracy and integrity of outgoing client data
- Facilitate resolution of data discrepancies with clients and client teams
- Act as data leader, helping to drive data best practices within the data team, account team(s) and with clients; serve as resource for Associate level
- Engage in external client interactions; develop client relationships; provide stellar customer service and communication
- Engage in internal client team interactions; continuously provide status updates; maintain productive working relationships; attend/participate in client team meetings
- Ensure quality and consistency of work; own data process from start to finish; understand and confirm client needs prior to executing requests
- Shepherd quality and timeliness of deliverables throughout client data process(es), keeping all parties informed to proactively mitigate people/process/system issues
- Perform other related responsibilities as assigned

Basic Qualifications:
- Undergraduate degree (Associate s or Bachelor's)
- Minimum of 2 years relevant work experience
- Experience communicating and collaborating with clients, client support and technical communities
- Ability to maintain composure, take initiative, prioritize and multi-task in a fast-paced environment with competing deadlines
- Detail-oriented in establishing data requirements and reviewing files of various types (Access, Excel, fixed format, etc.) to ensure accuracy
- Proficient in Microsoft Office Access or Excel

Ideal Qualifications:
- Experience working in account, client, project and/or data management
- Client-focused, critical problem-solving and consulting skills
- Goal-oriented team player
- Proven work ethic and commitment to continuous improvement
- Passion to learn new things about the business, systems and data and apply learnings resourcefully
- Prior light programming experience or coursework, preferably in one of the following languages: SQL, JavaScript and/or MongoDB