Housekeeping Supervisor

POSITION QUALIFICATIONS

Required:
Seven (7) years of experience in housekeeping/laundry services
Experience in a health care setting
Must be CPR, First Aid, and ProAct or CPI certified on date of employment or within 60 days of employment and maintain
current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the
applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances,
excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor
vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout
employment. Additional regulatory, contractual, or local requirements may apply.
Preferred:
One (1) year of experience in a supervisory capacity

ESSENTIAL FUNCTIONS

Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and
external stakeholders
Plans, organizes, directs, and controls housekeeping and laundry services
Has responsibility for the administrative functioning of the Housekeeping and Laundry Departments
Collaborates with other administrative staff in strategic planning activities with the goal of ensuring ongoing
effectiveness of the facility
Available to assist at other Telecare facilities which may involve limited travel
Orders supplies and equipment for housekeeping and laundry activities
Establishes staffing requirements and recommends to administration the number and classification of personnel to be
employed; directs the recruitment, selection, and when necessary, disciplinary action, within the Housekeeping and
Laundry Departments
Establishes and maintains the job specifications and descriptions for housekeeping and laundry personnel
Monitors the linen inventory and confirms that both soiled and clean linen are stored in the designated areas
Manages the Housekeeping and Laundry Department within allocated budgetary parameters and participates in the
development of the fiscal budget
Coordinates the efforts of Housekeeping and Laundry Departments with other departments; in the process of
accomplishing this, promotes the cost effective use of personnel, supplies, and equipment
Inspects equipment and evaluates the need for new parts, repairs, and overhaul

Coordinates all infection control procedures, e. g. the handling of contaminated material
Collaborates with other management staff in the implementation of fire, disaster, and safety procedures
Collaborates with clinical staff as requested in managing assaultive behavior episodes of members served
Establishes and defines standards which ensure that safe practices are consistently followed within the Housekeeping
and Laundry Department
Assesses the quality of work rendered by the Housekeeping and Laundry Department and ensures that sound
procedures are followed
Establishes and maintains a comprehensive Quality Assurance/Quality Improvement program within the Housekeeping
Department which includes frequent collaboration with other departments, employee education, and a focus on
monitoring departmental standards and actively removing barriers to the provision of high quality work performance
Makes daily facility rounds, often accompanied by the Environmental Services Director and/or Administrator, to monitor
the performance of the Housekeeping and Laundry Department and the general cleanliness of the facility; takes
corrective action as needed.

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

SKILLS

Demonstrable knowledge of housekeeping equipment, cleaning procedures, chemical mixtures, and a working
knowledge of relevant sections of Title 22 and other health and safety codes
Ability to read, write and speak English is essential, as is the desire to work with mentally impaired adults
Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations
regarding duties assigned to employees, frequent feedback focusing on both positive and problematic aspects of work
performance and other management practices that are consistent with Continuous Quality Improvement
Promotes and maintains harmonious and effective relationships and communications within the department and with
other departments

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.