Game Attendant - Poker - Full-time / Part-time

Responsibilities

• Key Responsibilities
  • Protects and controls all money / chip exchanges
  • Conducts transactions in accordance with Departmental policies and procedures, handling player transactions and notifying management of any irregularities.
  • Retrieves guest s chips from the Casino Cage.
  • Maintains a sound understanding of game play, rules, internal controls and gaming standards.
  • Informs management of important or relevant facts regarding specific players or disputes.
  • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.
  • Performs any other related duties as assigned.
  • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner
• Key Processes
  • Provide a service or assistance to meet the needs of a guest, client or customer
  • Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department
  • Comply with policies and procedures of the department or section in order to complete service satisfactorily
  • Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
  • Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
  • Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed.

• Consistent and regular attendance is an essential function of this job
• Performs other related duties as assigned

• 21 years of age,
• proof of authorization/eligibility to work in the United States
• high school Diploma or equivalent
• Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form
• 1+ year casino experience preferred
• Previous experience at a four or five star resort or hotel is preferred
• Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts
• Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards
• Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards. Work varied shifts, including weekends and holidays.

• Ability to lift or carry a minimum of 30 pounds, unassisted

• Must be able to sit, stand and move throughout the assigned area for extended periods of time and maintain mobility to move throughout the Poker Room
• Must have the ability to reach or lean across the table to retrieve cards, chips, player identification or other documentation
• Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction

• Work in a fast-paced, results-oriented and ever-changing environment.
• work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke
• Able to maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts.