Front Desk & Administrative Support

Job Qualifications:

KNOWLEDGE, SKILLS, AND ABILITIES:

• Five years or greater administrative support and project work experience in a professional services and/or consulting firm environment.
• College coursework in office or business administration or equivalent experience required. College degree preferred.
• Exercise a high degree of discretion, technical competence and office administration ability.
• Intermediate to advanced level of expertise in Microsoft Word, PowerPoint, Excel, Adobe Professional, Outlook, and web based applications are required. Working knowledge of CRM and SharePoint is preferred.
• User expertise of office technology equipment such as videoconferencing, multi-functional devices and LCD projectors.
• High energy level with excellent interpersonal skills, positive attitude, professional presence and exceptional customer service.
• Highly effective and polished oral and written communication skills and competency in grammar and attention to detail.
• Strong project coordination, organizational and time management skills.
• Process oriented, accurate and quality focused with the ability to handle and prioritize multiple projects and tasks to proactively respond to and resolve issues while keeping business leadership apprised of critical issues.
• Excellent analytical skills to identify and report trends and make recommendations in collaboration with others.
• Ability to handle key assignments of confidential nature, exercise a high degree of discretion and maintain highly confidential information.
• Ability to build strong working relationships at all levels, internal and/or external to the organization and respond to client service issues in a courteous and professional manner.
• Work well independently and in a team with professional presence and exceptional customer service.
• Ability to understand and strictly adhere to the brand and quality standards and procedures established by Crowe Horwath.
• Results and profit-oriented with the ability to balance other business consideration; capacity for rendering objective business decisions.
• Ability to function in high stress situations attributed to tight deadlines and multiple client needs or team needs.
• Desire to leverage technology to solve business problems.
• Ability to teach and guide others on use of software, tool and process and utilize both technical and interpersonal skills to assist clients.
• Demonstrate openness to new challenges and opportunities and continuous learning.
• Able to work flexible hours and schedule as needed based upon project work and peak busy times.
• Ability to lift 30 pounds
• Reliable and dependable with an excellent attendance and punctuality record.