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in Detroit, MI
Full Time Return Agent
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Detroit, MI Detroit, Michigan |
About this job
Responsibilities
- Greet all customers as they arrive on the lot.
- Remind customer to check for personal belongings. Identify any items found in the vehicle, date, time and turn into lost and found.
- Advise and review rental charges; and provide an accurate receipt to the customer.
- Provide information in a professional and courteous manner regarding transportation to the airport terminal.
- Complete return transactions with 100% accuracy.
- Inquire about service, satisfaction and document dissatisfaction.
- Accurately check vehicle for damage on incoming vehicles
- Determine if vehicle is being returned with accurate amount of gas
- Accurately document mechanical and or body damage communicated by the customers.
- Keep lot organized for ease of access and traffic flow.
- Management reserves the right to modify, change or delete duties assigned.
- Must be at least 18 years old
- High School Diploma or G. E. D. required
- Minimum of 6 months customer service experience
- Must have basic computer skills
- Must have a valid driver's license with no more than 2 moving violations within the last 3 years
- No drug or alcohol related convictions on driving record in the last 5 years