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Front Desk
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Hewlett, NY Hewlett, New York |
About this job
The Front Desk employee is the face of the club; you are the person a member sees when he or she first walks
into the club. It is important that this person has a positive, upbeat personality with great communication ability. The Front Desk employee wears many hats and should be able to multi task between answering phone calls, making a Retro Smoothies and assisting customers. Ideal candidates for the Front Desk position will possess the following:
- A positive upbeat personality.
- Effective ability to communicate with customers, coworkers and managers.
- The ability to multitask.
- Customer service oriented.
- Punctual, responsible and detail oriented.
- CPR/AED training preferred.
- Prior experience in a retail setting is preferred.
Responsibilities of the Front Desk include but not limited to:
- Greeting and checking in members as they come in.
- Resolving customer issues in an effective manner.
- Membership sales and retention.
- Following up with prospects.
- Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc.
- Ensuring a safe and clean health club environment for members and staff.
- Opening and closing the facility if scheduled.
- Following company policies and procedures.