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Hours Full-time, Part-time
Location Largo, FL
Largo, Florida

About this job

DUTIES AND RESPONSIBILITIES:
* Meet and greet clients.

* Oversee catered functions, in house and off site.

* Responsible for making the function space visually appealing and presenting the menu offering for the event.

* Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.

* Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.

* Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.

* Provide excellent customer service and ensure customer needs are met.

* Provide unique and creative ideas to enhance meetings & group experience.

* Supervise events and team members throughout service.

* Guide the Banquet servers in set up of tables and place settings.

* Be familiar with all current and upcoming event details.

* Resolve staff and customer concerns quickly and efficiently.

* Co-ordinate with the Kitchen and housekeeping department.

* Should be able to work under pressure and also work in long or break shifts.

* Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labor for monthly.

* Assist the Banquet Manager with scheduling, training and performance management.

* Organize Transportation of food and equipment to offsite catering events.

*Responsible for monthly inventory, consumption spreadsheet and banquet staff labors.

*Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.

*Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

*Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

*Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

* Previous experience in similar Job role or minimum 2 years experience as Banquet Captain.

* Should have experience hotel management software and in operating POS (point of sales) Software's.

* Should posses in depth Knowledge of Food and Beverage preparation and presentation.

Skills, and Abilities

* Demonstrates friendliness, courtesy, and respect, especially when serving others.
* Has the ability to communicate effectively, both verbally and in print.
* Has the stamina to handle heavy objects, prolonged periods of standing, and other moderately strenuous activity.
* Demonstrates the ability to solve problems and delegate tasks.