Seasonal Return Agent- West Palm Beach Airport - Full-time / Part-time

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

• Must be at least 18 years of age
• High School Diploma or G. E. D. required
• Minimum of 1 year experience handling customer service functions
• Must have a valid US drivers license with no DUI/DWI in the past 5 years and no more than 2 moving violations in the previous 3 years.
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.