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Guest Services Coordinator
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Santa Claus, IN Santa Claus, Indiana |
About this job
JOB DUTIESGreet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager. Check guests in and out for their reservations. Perform general administrative duties such as answering phones, typing, copying, faxing, and filing. Collect and post security deposits, rent, or funds for other services. Complete and maintain resort records, reports, and files. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. Ensure office supplies are sufficiently stocked and prepare supply orders as needed. Assist with the preparation of marketing materials. Other duties as assigned.
REQUIREMENTS
- High School Education (some HS education required)
- Prior administrative experience, preferred
- Strong customer service skills
- Excellent telephone skills
- Good problem-solving skills
- Professional appearance
- Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
- RV resort office or hotel front desk experience, a plus
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