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in Carmel, IN

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Hours Full-time, Part-time
Location Carmel, IN
Carmel, Indiana

About this job

Currently we are looking for future award winning individuals with a passion for service , outgoing personalities, and the drive to be the best to train as Guest Service Agents.

Benefits including medical, dental, 401k and Marriott Travel Discounts available after completion of 90 day waiting period.

  • Full Time 3pm - 11:30pm - MUST BE AVAILABLE FOR WEEKENDS AND HOLIDAYS

Job Responsibilities include:

  • Greeting and registering guests. Assists in pre-registration and room blocking and prepares groups for arrivals.
  • Navigate guests around local area, invoke discovery with recommendations for shopping, sight-seeing, eating and socializing.
  • Resolving guest challenges and taking appropriate action to ensure 100% guest satisfaction.
  • Processing payments according to procedures including authorization of all credit cards. Ensuring all cash, checks, and credit cards balance at the end of each shift.
  • Professionally and politely answer questions and respond to any guests needs. Communicates internally with other departments when necessary to resolve a guest concern or request.
  • Processing mail, shipping, receiving, storing of luggage, laundry, copying and faxing.
  • Possess a positive and outgoing demeanor. Must have a natural talent for wanting to help people with problems no matter how large or small.