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Hours Full-time, Part-time
Location Reno, NV
Bernardsville, New Jersey

About this job

GENERAL SUMMARY OF DUTIES: Under direction of the Team Captains, cleans guest rooms and checks for repairs needed; responds to guest requests for additional items such as extra blankets, pillow, glasses, etc.

EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following)

  • Clean assigned guest rooms within prescribed time, including the following: toilets; floors; mirrors and glass; bathtubs and showers; sinks; furniture and counter tops; vacuum carpeting; removed soiled linen and trash; replenish room supplies.
  • Respond promptly to guest requests such as special cleaning times; deliver extra towels.
  • Check all lamps and fixtures for burned-out bulbs and check TVs and radios to ensure proper working condition. Report any needed maintenance to supervisor.
  • Check all plumbing fixtures to ensure normal leak-free operation.
  • Remove Room Service dishes from guest rooms for prompt pick-up.
  • Be responsible for signing out, securing, and returning of hotel passkeys for each day worked as well as room keys found in checked-out rooms.
  • Arrange guest room furnishings and supplies according to exact departmental specifications.
  • Learn and uphold the quality customer service standards of the Silver Legacy Resort at all times.
  • Attend department meetings as required by management.
  • Complete training of Blood borne Pathogens procedures.
  • Understand and follow Orientation manual, Housekeeping manual and Emergency/Evacuation procedures.
  • Regular, punctual and predictable attendance and ability to work flexible hours, including overtime, which is required.
  • Other job related duties as may be assigned.

PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Good organizational skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, and communicate verbally in English and Spanish. Self-motivated, detail oriented. Possess initiative, high energy level. Well groomed, good personal hygiene. Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures.

WAGES FOR ROOMS CLEANED ARE AS FOLLOWS:

12 Rooms - $10.00/hr.

14 Rooms - $10.50/hr.

16 Rooms - $11.00/hr.

EDUCATION AND EXPERIENCE:

Education: High school education or equivalent preferred.

Experience: Previous housekeeping experience is recommended but not required.

Certificate/License: None required.

TYPICAL WORKING CONDITIONS:

Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated. Work entails use of solvents/oils and electrical devices. May come into contact with fumes/odors and dirt/dust. Work is done in high places and occasionally on slippery surfaces. Constant awareness is required of surrounding areas to insure safety of employees and guests. Constant contact with co-workers and guests.

TYPICAL PHYSICAL/MENTAL DEMANDS:

(May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Frequent standing, walking, pushing/pulling over 100 lbs. (linen cart weighs 113 lbs. empty, with linen up to 600 lbs.), repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors; occasional reaching overhead and bending over from floor to 6ft., lifting of 10 lbs. or less; seldom requires sitting, crouching, kneeling, crawling, climbing, and balancing. Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination. Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment.