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Hours Full-time, Part-time
Location Minneapolis, MN
Colorado Springs, Colorado

About this job

Description

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels
, Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott
is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.

Qualifications

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the banquet food preparation staff and managing all food related catering functions. Supports coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a consistent, high quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards and Responsibilities are Met

Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.

Ensures compliance with all Food & Beverage policies, standards and procedures.

Plans food quantities and plating requirements for all banquet functions.

Follows proper handling and right temperature of all food products.

Manages food quantities and plating requirements for all banquet functions.

Recognizes superior quality products, presentations and flavor.

Maintains food preparation handling and correct storage standards.

Estimates daily Banquet Event Order production needs.

Attends daily Banquet Event meetings to review culinary requirements.

Supports procedures for food & beverage portion and waste controls.

Assists Management of Banquet Event Order (BEO) process including menu development, pricing, tracking and ordering.

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Checks the quality of raw and cooked food products to ensure that standards are met.

Assists in determining how food should be presented and creates decorative food displays.

Supporting Management of Culinary Teams

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Ensures and maintains the productivity level of employees.

Supervises banquet kitchen shift operations.

Communicates production needs to key personnel.

Communicates regularly with employees to ensure performance expectations are clear.

Utilizes an "open door" policy to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently.

Ensures employees understand expectations and parameters.

Leads shifts while personally preparing food items and executing requests based on required specifications.

Supervises and coordinates activities of cooks and workers engaged in food preparation.

Maintaining Culinary Goals

Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Empowers employees to provide excellent customer service.

Responds effectively to guest problems and complaints.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Attends and participates in all pertinent meetings.