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Housekeeping Supervisor
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Atlanta, GA Denver, Colorado |
About this job
CRESCENT HOTELS & RESORTS - A Premier Hotel Management Company
Housekeeping Supervisor - DoubleTree by Hilton Atlanta Airport
The DoubleTree by Hilton Atlanta Airport is located 10 minutes away from Hartsfield Jackson International Airport.
As a Crescent managed hotel, our property offers the following for full time positions:
* Paid time off after 90 days of service, the associate starts accruing after day one
* Vacation time after 6 months of service, the associate starts accruing after day one
* Holiday Pay after 90 days of service
* Benefits - Medical, Dental, and Vision
* 401k after six months of service
* Customer service based incentive programs
* Tuition Reimbursement
* Paid parking
JOB OVERVIEW:
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
ESSENTIAL JOB FUNCTIONS:
* Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
* Respond to guest requests, concerns and problems to ensure guest satisfaction.
* Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
MINIMUM QUALIFICATIONS:
* Minimum of 3 years Housekeeping/Room Attendant experience and or 1 year of Housekeeping Supervisor/Room Inspecting experience.
* Must be able to communication effectively and efficiently with other departments and the guests via email and verbal communication.
* Customer service experience
* Available weekends and holidays.
ADDITIONAL QUALIFICATIONS:
* Prior Hilton Brand Hotel experience preferred
Housekeeping Supervisor - DoubleTree by Hilton Atlanta Airport
The DoubleTree by Hilton Atlanta Airport is located 10 minutes away from Hartsfield Jackson International Airport.
As a Crescent managed hotel, our property offers the following for full time positions:
* Paid time off after 90 days of service, the associate starts accruing after day one
* Vacation time after 6 months of service, the associate starts accruing after day one
* Holiday Pay after 90 days of service
* Benefits - Medical, Dental, and Vision
* 401k after six months of service
* Customer service based incentive programs
* Tuition Reimbursement
* Paid parking
JOB OVERVIEW:
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
ESSENTIAL JOB FUNCTIONS:
* Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
* Respond to guest requests, concerns and problems to ensure guest satisfaction.
* Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
MINIMUM QUALIFICATIONS:
* Minimum of 3 years Housekeeping/Room Attendant experience and or 1 year of Housekeeping Supervisor/Room Inspecting experience.
* Must be able to communication effectively and efficiently with other departments and the guests via email and verbal communication.
* Customer service experience
* Available weekends and holidays.
ADDITIONAL QUALIFICATIONS:
* Prior Hilton Brand Hotel experience preferred