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in Bethesda, MD
Front desk/ Administrative Assistant
•30 days ago
Hours | Full-time, Part-time |
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Location | Bethesda, MD Bethesda, Maryland |
About this job
Essential Duties:
- Be physically present at the center to provide client support. Answering questions, and responding to all client and manager feedback.
- Prepare for customer inquiries by studying products, services, and customer service processes.
- Answering all inbound phone calls for clients, sales, and the organization and directing callers as appropriate. Take care of any client requests that come in by phone.
- Greets and directs visitors.
- Receives, sorts, and forwards incoming mail for clients.
- Coordinate the pick-up and delivery of mail services.
- Assist in the ordering, receiving, stocking, and distribution of office and caf supplies.
- Assist in the management of client on-boarding.
- Assist in the daily operations and maintenance of the center.
- Ensure that the community caf, business center, and conference rooms are up to center operating standards.
- Create marketing packets and other marketing materials. Attend networking and marketing events during business hours.
- Maintain center social media platforms daily.
- Perform administrative duties that support Clients in their daily business practices.
- Manage all client catering requests (including set up and tear down) and vendor relationships in a professional manner.
- Schedule conference rooms, virtual office usage, catering and equipment through Occupie.
- Update and maintain accurate schedules for all clients and daytrippers. Assist with booking and maintaining of daytripper client accounts.
- Proactive acquisition of daytrippers.
- Receive all incoming invoice and accounts payable documents and submit through the Accounts Payable software program (Nexus Payables) for approval.
- Coordinate with building Management Company and janitorial staff to assist with building issues where necessary.
- Purchase and accurately reconcile office supplies, postage, parking validations, and FedEx accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Familiarity with P&L reports.
- Other duties as required/assigned.