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in Manassas, VA

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Hours Full-time, Part-time
Location Manassas, VA
Manassas, Virginia

About this job

The Front Desk employee is the face of the club; you are the person a member sees when he or she first walks

into the club. It is important that this person has a positive, upbeat personality with great communication ability. The Front Desk employee wears many hats and should be able to multi task between answering phone calls, making a Retro Smoothies and assisting customers. Ideal candidates for the Front Desk position will possess the following:

  • A positive upbeat personality.
  • Effective ability to communicate with customers, coworkers and managers.
  • The ability to multitask.
  • Customer service oriented.
  • Punctual, responsible and detail oriented.
  • CPR/AED training preferred.
  • Prior experience in a retail setting is preferred.

Responsibilities of the Front Desk include but not limited to:

  • Greeting and checking in members as they come in.
  • Resolving customer issues in an effective manner.
  • Membership sales and retention.
  • Following up with prospects.
  • Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc.
  • Ensuring a safe and clean health club environment for members and staff.
  • Opening and closing the facility if scheduled.
  • Following company policies and procedures.