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Hours Full-time, Part-time
Location Lancaster, PA
Lancaster, Pennsylvania

About this job

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt



Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli/Bakery department. Support the day-to-day functions of the Deli/Bakery operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

Promote trust and respect among associates.

  • Communicate company, department, and job specific information to associates.
  • Collaborate with associates and promote teamwork to help achieve company/store goals.
  • Develop adequate scheduling to manage customer volume throughout hours of operation.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Prepare bakery items per customer requests using proper bakery equipment.
  • Offer product samples to help customers discover new items or products they inquire about.
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
  • Use all equipment in deli/bakery such as the fryer, rotisserie, heat lamps, and ovens according to company guidelines.
  • Prepare foods according to the food temperature logs and follow cooking instructions.
  • Display a positive attitude.
  • Develop and implement a department business plan to achieve desired results.
  • Understand the store's layout and be able to locate products.
  • Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli/Bakery.
  • Implement the period promotional plan for the department.
  • Monitor and control expenses for the department.
  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
  • Plan, organize and supervise the inventory process.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
  • Culinary Arts Degree and/or Chef Certification
  • Must be at least 18 years of age
Desired Previous Job Experience
  • Food Safety Certification

Education Level: Associates Desired
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]



Regions : Midwest

States : Ohio
Keywords :

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries operate an expanding ClickList offering a personalized, order online, pick up at the store service in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States. Kroger is recognized as one of Americas most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH||Lancaster|| 1627 N. Memorial Dr. ||43130 || Kroger Stores||None||Deli/Bakery ||Employee|| Non-Exempt || Full-Time|| None