Beverage Steward

Essential Job Functions

• Commitment to providing customer service that makes both internal and external customers feel welcome, important and appreciated.
• Responsible for conducting yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers.
• Ensure all customer inquiries are resolved promptly and effectively in a positive and professional manner.
• Label, stock, and inventory department merchandise.
• Maintain familiarity with foreign products names, pronunciation and meaning of applicable manner.
• Understand product location to find merchandise for customers.
• Assist with ensuring all department fixtures and equipment are properly utilized and maintained.
• Maintain cleanliness of counter, cases and coolers.
• Adhere to all company, local, state, and federal laws and guidelines.
• Make a conscious effort to prevent shrink and profit loss in the department.
• Work in compliance with all safety guidelines. Correct or identify unsafe conditions.
• Report product ordering/shipping discrepancies and equipment malfunctions to the department manager.
• Prepare and submits seasonal critiques for the sales and merchandising supervisor.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• Must be 21 years of age.
• Able to maintain composure during stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Able to be flexible.

Desired Previous Job Experience

• Second language
• Knowledge of imported and domestic varieties, the flavor profiles and how they are made.
• Knowledge of industry trends in specialty wines and beers as they relate to the consumer.
• Experience working with wine and beer.
• Retail experience.