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Hours Full-time, Part-time
Location Worcester, MA
Worcester, Massachusetts

About this job

The Worcester Courtyard is seeking a detail oriented Housekeeping Inspector with an eye for detail. The ideal individual will have previous housekeeping experience, and have an extraordinary customer service focus.

GENERAL RESPONSIBILITIES:

  • Inspect guest rooms and public spaces to ensure all cleanliness standards are met
  • Prioritize vacant rooms that need immediate cleaning and list of prospective check outs and assign rooms to housekeepers
  • Assign housekeeping staff duties and inspect work for conformance to prescribed standards of cleanliness
  • Communicate with Manager and/or Front Desk of rooms ready for occupancy
  • Inventory stock levels to ensure adequate supplies
  • Issue supplies and equipment to housekeeping staff
  • Notify Manager of any performance issues/concerns
  • Ongoing review of rooms, halls and lobbies to determine need for repair or replacement of furniture/equipment and make recommendations to management team
  • Conduct training of new employees, explaining Colwen policies, housekeeping processes and standards, and to demonstrate use and maintenance of equipment
  • Attend training seminars as directed
  • Attend staff meetings with department leaders to discuss policy, guest complaints and make recommendations for improvements in efficiency