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Banquet Captain - InterContinental Stephen F. Austin Hotel - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Austin, TX Austin, Texas |
About this job
Do you see yourself as a Banquet Captain?
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.This challenging position has overall responsibility for leading the set-up and break-down and/or service and clean up, of banquet functions during assigned shift.
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.This challenging position has overall responsibility for leading the set-up and break-down and/or service and clean up, of banquet functions during assigned shift.
FINANCIAL RETURNS
- Follow procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) check storage areas for proper supplies, organization, and cleanliness, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted.
PEOPLE
- Work closely with Kitchen Staff to communicate speed of service, client numbers, and special requests.
- Set up, serve and/or break down of banquet functions. Assign work and monitor the performance of scheduled banquet staff. Provide training and corrective instructions. Alert management of potentially serious issues.
GUEST EXPERIENCE
- Greet guests upon arrival. Respond to guest requests and/or complaints in a prompt and professional manner. May review guest check with client after function and obtain signature.
RESPONSIBLE BUSINESS
- Participate in pre-function meeting and review all information pertinent to service and set up of group.
- Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.
- May handle incoming/outgoing boxes and exhibit materials.
- Perform other duties as assigned.