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in Fort Lauderdale, FL
Housekeeping Supervisor - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Fort Lauderdale, FL Fort Lauderdale, Florida |
About this job
Job Description:
Assist with overseeing the operations of the housekeeping staff while promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
Essential Functions
- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Job Requirements
- Dedicated professional working at the highest standards of quality service and staff development.
- Minimum two years Housekeeping or related job experience.
- Previous supervisory experience preferred.
- Outstanding communication skills - oral and written.
- Excellent organizational and leadership abilities.
- Ability to stand, stoop, bend, walk during entire shift and to lift and/or move up to 50 lbs.
- Good visual acuity.
- Able to work a flexible schedule, including nights, weekends and holidays.