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in Mount Sterling, KY
FRONT DESK LEAD - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Mount Sterling, KY Mount Sterling, Kentucky |
About this job
Job Summary:
Under general direction, the Front Desk Lead oversees the coordination and administration of front office activities and is responsible for coding, coordinating, verifying and distributing all billable services.
- Act as a team lead to schedule work and ensure timely and accurate billing activities.
- Coordinate with clinical staff to obtain charge information for all patients.
- Act as a resource for Practice Managers and Physicians with denials and coding questions.
- Code procedures performed and diagnosis on charge.
- Coordinate copies of medical documentation with physician charges to support billing to third-party payers.
- Resolve complex patient billing inquiries and problems.
- Conduct all functions associated with patient check-out including pricing services, collecting payment and scheduling follow-up appointments.
- Complete payment and benefit verification on all patients in accordance with practice policies.
- Coordinate scheduling with that of the practitioners schedules to ensure proper coverage of patient appointments and out-of-office calls.
- Work with Practice Manager to facilitate training of new hires and other training initiatives.
- Perform other duties as assigned.