Franchised Executive Housekeeper

Thank you for your interest in this position. It is a job opportunity with one of Marriott Internationals franchisees.

Please apply via e-mail at sgrissette@sheratongalleriaatl.com

Additional Information: This hotel is owned and operated by an independent franchisee,Olshan Hotel Management, Inc.. The franchisee controls all aspects of the hotels employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

The Executive Housekeeper is tasked with the following responsibilities:

ESSENTIAL FUNCTIONS:

• Conduct daily housekeeping meetings. Assign tasks, projects and priorities to all staff members.
• Supervise the productivity of the Inspectors, Room Attendants, Lobby Attendants, Laundry Attendants, and House Attendants. Personally tour the hotel to ensure that the cleanliness levels are maintained and standards are being enforced. Daily room inspections. Ensure guest rooms meet standards as laid out by Sheraton and Olshan Hotel Management Inc. standards.
• Maintain inventory levels to the proper par counts. Ensure proper distribution of all inventoried items to the associates. Purchase inventory items within the prescribed budget. Do a physical inventory of guest supplies and chemicals twice per month and linen inventory once a month.
• Coordinate and create staffing schedules to comply with occupancy and budget labor requirements.
• Complete a weekly labor tracker. Review and correct daily ADP exceptions in ADP system.
• Interview and select all new Housekeeping team members. Establish, implement and improve an
• ongoing program for the orientation, training and development for all team members. Maintain departmental communication through the effective use of depart-mental and individual meetings. Conduct all 60/ 90 day and annual performance reviews in a timely manner. Encourage and promote an active team member empowerment atmosphere.
• Oversee maintenance and upkeep of all Housekeeping and Laundry equipment. Train all team members in the proper usage of the equipment, chemicals, and OSHA regulations.
• Maintain the security and proper controls of all master keys, departmental keys. Maintain standard procedures, location, and security of all lost and found items.
• Calculate, submit and monitor departmental costs against current budget. Ensure appropriate action is taken to maintain the departments level of performance against the financial plans.
• Coordinate and direct departmental meetings, and attend all hotel meetings. Participate in the Manager on Duty program.

The Executive Housekeeper must be have the following requirements:

• Must possess advanced knowledge of cleaning and laundering chemicals, cleaning equipment usage,
• and training techniques.
• Possess advanced knowledge and experience in controlling expenses and payroll.
• Ability to supervise, coordinate and motivate the activities of a large department.
• Ability to apply technical knowledge of O.S.H.A. regulations to practical situations within the hospitality industry.
• Ability to react quickly/decisively to changes in the Housekeeping department and Hotel.
• Ability to stand and walk for extended periods of time.
• Ability to concentrate in high volume high pressure area.
• Knowledge of Front Desk Operations
• Ability to communicate telephonically, face-to-face, and over a hand held device.
• Ability to analyze trends in daily revenue reports, defect tracker, safety reports, Customer Satisfaction scores and turnover to help set applicable policies that pro-mote a positive trend.
• Visual ability to read manufacturers instructions, correspondence, etc.
• Ability to write and speak English, to comprehend and communicate instructions to both the hotel and its guests.
• Ability to develop and train subordinates and accomplish goals in a timely manner.
• Ability to work under time constraints and deadlines must be productive in quantity and quality of work.
• Ability to delegate effectively and follow up on achieved results.
• Advanced Housekeeping knowledge gained by experience or formal training.
• Ability to speak, read, and write a second language is preferred.

This company is an equal opportunity employer.

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