Wooflands Front Desk Attendant

Candidates must have the ability to perform all desk attendant functions including reservations and checking guests in and out. Prior knowledge or experience with Pet Grooming requirements preferred. Prior desk experience and/or basic computer skills preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Prior sales experience preferred. In addition, incentive program available based on sales and performance. Schedule includes day, evening, weekends and holidays.

Facilitate all aspects of daily operations with the following specific responsibilities:

• Facilitate daily programs including but not limited to client check-ins and check-outs
• Collect daily stats and complete cash handling / bank operations
• Facilitate daily activities, group programs, opening and closing procedures
• Assist in training of new associates
• Supervise Wooflands in absence of regular supervisor

Essential Functions

• Operate Wooflands Front Desk
• Inspect all guests belongings and directions and record accordingly
• Assist Manager in special programs and events
• Guest interactions concerning staff, programs, and facilities
• Train all new associates
• Supervise Wooflands in the absence of regular supervisor

Accountabilites

Able to deliver quality customer service to our guests by possessing these qualities:

leadership, enthusiasm, good physical condition, determination,

willingness to learn, genuine interest in the Pet Care profession.

QUALIFICATION STANDARD:

Candidate must be able to speak English. Candidate must have high energy level and be in good physical condition.