Housekeeping Supervisor - Full-time / Part-time

Job Description:

Assist with overseeing the operations of the housekeeping staff while promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Essential Functions

• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job Requirements

• Dedicated professional working at the highest standards of quality service and staff development.
• Minimum two years Housekeeping or related job experience.
• Previous supervisory experience preferred.
• Outstanding communication skills - oral and written.
• Excellent organizational and leadership abilities.
• Ability to stand, stoop, bend, walk during entire shift and to lift and/or move up to 50 lbs.
• Good visual acuity.
• Able to work a flexible schedule, including nights, weekends and holidays.